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Privacy policy

How Tournedo collects, uses and looks after your personal information when you use this website or get in touch with us.

Last updated: 30 September 2026

Information we collect

  • Details you give us, such as your name, phone number, travel plans and preferences, and anything else you choose to tell us.
  • When you contact us by phone, WhatsApp or email, the details you share in those conversations.
  • Basic usage information, such as the pages visited and the type of device or browser, collected in aggregate to understand how the website is used.

How we use it

  • To respond to your enquiry, plan and quote your trip, and stay in touch with you about it.
  • To arrange and manage bookings you make with us.
  • To improve our website and services.
  • To prevent spam, fraud and misuse.
  • To meet our legal obligations.

By sharing your details with us, you agree to us using them for these purposes.

Sharing your information

We don’t sell your personal information. We share it only:

  • With trusted service providers who help us run our website and communicate with you, under appropriate safeguards.
  • With travel partners, such as hotels, transport and activity providers, where needed to arrange your trip.
  • Where required by law or to protect our rights.

Some of these providers may store or process information outside India.

Cookies

We use cookies and similar technologies that the website needs to work, and analytics cookies to understand how visitors use it. We don’t use advertising cookies. You can control or delete cookies through your browser settings.

How long we keep it

We keep your information only as long as needed for the purposes above, or as required by law.

Keeping it safe

We take reasonable steps to protect your information. No method of transmission or storage is completely secure, but we work to keep your details safe.

Your rights

Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you can ask to access, correct or delete your personal information, withdraw your consent, or nominate someone to act for you. To do so, email info@tournedo.com or call +91 89299 26227.

If you’re not satisfied with our response, you can raise a complaint with the Data Protection Board of India.

Other websites and apps

Our website links to services such as WhatsApp, Instagram and Google Maps. Their own privacy policies apply when you use them.

Children

Our website is meant for adults. If you’re under 18, please ask a parent or guardian to contact us for you.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Contact us

For any questions or requests about your personal information, email info@tournedo.com or call +91 89299 26227.

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